Description

Course Description:
The goal of this course is to provide learners with lecture and learning activities that will lead to an understanding of basic information about subsidized housing, specifically the public housing and Housing Choice Voucher programs. This includes recognizing key relationships, HUD references, and program documents, the housing process in each program, fair housing and civil rights responsibilities, preparing for success as a housing professional, and PHAS and SEMAP performance indicators. Duration: 5 Hours.

Instructors:
Marianne Krager, Trainer and Consultant, Nan McKay & Associates, Inc.

Audience:
Any new housing agency employee, housing specialists, inspectors, and support staff.

Learning Objectives:

• Recall basic program information for Public Housing (PH) and the Housing Choice Voucher (HCV) program
• Recognize the key relationships, HUD references, and program documents for PH and HCV
• Identify the phases of the housing process in the public housing and HCV programs
• Recognize the PHA’s civil rights and fair housing responsibilities, including the principles of reasonable accommodation
• Recall how to prepare for success as a housing professional
• Identify key indicators under the public housing assessment system (PHAS)
• Identify key indicators under the Section 8 Management Assessment Program (SEMAP)

Course Test: To earn CEUs, you must complete all the required coursework and earn 70% or higher on the final assessment. You may retake the assessment until you earn a passing score.

Technology and Equipment Required: To complete this course, you will need an active email address, a computer, smartphone, or tablet with a stable internet connection to access the course parts and resources.

Contact Us: If you have any technical difficulties during the course or have any other questions about the Exam or the Certification process, please feel free to contact us via e-mail (onlinetraining@haigroup.com) or call our team at 1-800-873-0242 ext. 651. Our standard hours are Monday through Friday from 8:00am to 4:00pm EST. To expedite your support questions, please select and submit our contact us form: Contact Us

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Disclaimer

The information presented is for general reference only. HAI Group makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your legal, professional or subject matter advisor before implementing any new strategy or policy.

Copyright

This course Copyright 2025 HAI Group.

More Information

• IACET Continuing Education Credit Hours: 0.5